Full Disclaimer
Disclaimer: Oklahoma Restoration Pros is a free service to assist homeowners in connecting with local service providers. All contractors/providers are independent and Oklahoma Restoration Pros does not warrant or guarantee any work performed. It is the responsibility of the homeowner to verify that the hired contractor furnishes the necessary license and insurance required for the work being performed. All persons depicted in a photo or video are actors or models and not contractors listed on Oklahoma Restoration Pros.
Same-day and 24/7 emergency services are subject to provider participation, location, technician availability, and demand. Availability is not guaranteed and may vary by market and appointment capacity.
What That Means in Practice
The sentence above is the important one, so it is worth unpacking rather than leaving as boilerplate. This website and the telephone number on it exist to help a homeowner find a local company that handles water problems. That is the whole function. Nothing on this site is a promise about who will arrive, how quickly they will arrive, what they will charge, or how the work will turn out.
Every contractor in the network is an independent business operating under its own license, insurance, pricing, and standards. This service does not supervise jobs, set prices, inspect completed work, or take a position in any dispute between a homeowner and a contractor. If something goes wrong with a job, the conversation is between you and the company that performed it.
Verify Before You Hire
That responsibility rests with the homeowner, and it is worth taking seriously. Before any contractor begins work, ask for three things and do not accept vague answers.
- Proof of insurance. Ask for a certificate of liability insurance and confirm it is current. A crew working inside your home without liability coverage leaves you exposed if something is damaged.
- A written scope with pricing. Not an hourly rate, not a verbal estimate. A written description of what will be done and what it costs, provided before equipment is set or material is removed.
- Clarity on drying equipment. Ask directly whether the drying equipment is included in the quoted price or billed separately by the day. On a long job, that single line changes the total more than the repair work does.
You can also ask the contractor about the licensing that applies to their trade in their state and locality, and their experience with the specific kind of loss you have. Water losses, mold remediation, and sewage cleanup are different skill sets, and a company that is excellent at one is not automatically equipped for the others.
About the Photography and Video on Sites Like This
Any person shown in a photograph or video associated with this service is a model or actor. They are not contractors in the network, not employees, and not customers. No photograph or video on this site should be read as documentation of a real job, a real crew, or a real customer, because it is not.
Response Times and Availability
The dispatch line is answered around the clock, but that does not mean a contractor is always available in every ZIP code at every hour. Availability depends on which companies participate in a given area, how far the nearest one is, how many calls are already open, and how large the current weather event is. During a tornado outbreak, an ice storm, or a multi-day flood event, demand across an entire region rises at once and waits get longer. Any specific arrival time is an estimate, not a guarantee.
Information, Not Advice
The guides and service pages on this site describe general practices for water damage, drying, mold, and contamination. They are written to help a homeowner understand what they are dealing with and ask better questions. They are not a professional assessment of your property, and they cannot substitute for someone standing in the room with a moisture meter. Conditions that change the right approach, such as the age of the structure, the materials involved, and how long the water has been present, are not knowable from a web page.
Safety Comes First
Water damage can create immediate hazards. Wet electrical equipment, contaminated water, sagging ceilings, and weakened structures are all conditions that can injure someone. If a situation involves a fire, a gas leak, an injury, or a structure that may collapse, contact emergency services before calling anyone about the water.
Questions About This Disclaimer
If anything here is unclear, ask on the phone. The dispatch line can explain how routing works, what information is passed to a contractor, and what this service does and does not do. There is no email address or form associated with this site, so the phone is the only route. Call (888) 217-5329.
In short: this site connects you with independent local contractors. Verify their license and insurance, get the price in writing, and confirm what is included before work begins.