Overview
Oklahoma Restoration Pros operates a phone-based service. This page explains what information is collected when you use this website or call the number published on it, how that information is used, and what choices you have. It is written to be read rather than skimmed past.
The short version is that this site does not ask you to submit anything. There is no contact form, no newsletter signup, no account, and no email address. If you call, the information you provide on that call is used for one purpose: connecting you with an independent local restoration contractor who can help.
Information Collected When You Call
When you call the dispatch line, the person answering may ask for your name, phone number, the address where the problem is located, and details about the water damage such as its source and how long it has been present. That information is used to confirm that your location is inside the coverage set, to route the call to an appropriate participating contractor, and to allow that contractor to contact you about the job.
Call records, including the time and duration of calls, may be retained for operational purposes such as quality review, resolving disputes, and maintaining accurate routing records. Voice calls may be recorded on some lines. If that matters to you, ask the dispatcher at the start of the call whether the line is being recorded.
Information Shared With Contractors
When a call is routed, the details needed to respond are provided to the independent contractor who will handle the work: typically the address, the nature of the water problem, and a way to reach you. Those contractors are independent businesses, not employees or agents of Oklahoma Restoration Pros, and their handling of your information is governed by their own privacy practices. It is reasonable to ask a contractor directly how they store and use your information, just as you would ask about licensing and insurance.
Information is not sold, and it is not shared with unrelated third parties for marketing purposes. It is shared only as needed to route the request you made.
Website Data
This is a static website. It does not include a login, a comment system, or a form that collects user input. The hosting environment may automatically record standard technical information such as the pages requested, the browser type, and the approximate region from which a request originated, for security and operational purposes. Those logs are not used to build a profile of individual visitors.
No third-party fonts, analytics scripts, advertising pixels, or social media trackers are loaded by this site. Everything needed to render a page, including styles, scripts, and icons, is served from this domain. That means visiting a page here does not send a request to any external company.
Cookies and Local Storage
This site does not set advertising or tracking cookies. Interactive elements such as the FAQ accordion work with plain HTML and a small amount of JavaScript, and no personal information is stored in your browser.
Your Choices
- You may decline to provide any information you are not comfortable giving. A call can still be routed with a partial address and a description of the problem.
- You may ask which contractor received your information and contact that contractor directly with privacy requests.
- You may ask to have your call details removed from operational records by calling (888) 217-5329 and making the request. Requests are handled within a reasonable period, subject to records that must be retained for legal or accounting reasons.
Children
This site and the dispatch service are intended for adults arranging service for a property. Information is not knowingly collected from children. If you believe a child has provided information, call the number above and it will be removed.
Security
Reasonable administrative and technical measures are used to protect information handled through the service. No method of transmission or storage is perfectly secure, and no absolute guarantee can be offered. Keeping sensitive details such as payment information between you and the contractor you hire, rather than sharing it broadly, is a sensible habit.
Changes to This Policy
This policy may be updated as the service changes. The date at the top of this page reflects the most recent revision. Continued use of the site or the dispatch line after an update means you accept the revised terms.
Contacting Us About Privacy
Privacy questions and requests are handled by phone, since phone is the only contact channel this service maintains. Call (888) 217-5329 and explain what you need. Requests relating to a specific job that has already been assigned should be directed to the contractor handling that work as well, since they hold the job file.
Phone only: (888) 217-5329. There is no email or postal address for privacy requests, and no form on this site to submit them through.